- What is UptimeAlarm.com?
- How much does UptimeAlarm.com's Standard Monitoring Service cost?
- I forgot my password! What do I do?
- The URL being monitored is wrong. How do I change it?
- What kinds of URLs does UptimeAlarm.com support, and what is in development?
- How do I change the email address to which errors are being sent?
- How do I add new email addresses for UptimeAlarm.com to send notifications to?
- How can I add another URL to be monitored for me by UptimeAlarm.com?
- How do I change my login name?
- I just received an error notification and I don't know what it means.
- I have a limited amount of bandwidth per month. How much is required?
- Your checks are skewing my Website access logs. What can I do?
- How do I cancel my account?
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1. What is UptimeAlarm.com?
UptimeAlarm.com is a remote Website monitoring service designed to keep its subscribers informed as to the status of their website or webserver in the event that it fails to become reachable.
If your Website or Webserver should go down, for whatever reason, our system will send an email alert to any email account, cell phone, pager and/or PDA that you choose. UptimAlarm will even inform your ISP that we cannot reach your Website.
In addition, UptimeAlarm provides you with a personal Webpage with the last known status of your Website, which is made graphically apparent. In the event your Website becomes unreachable, an audible alarm sounds. You are given complete control over your monitor settings and preferences, and provided with weekly statistics regarding the uptime of your Website.
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2. How much does UptimeAlarm.com's Standard Monitoring Service cost?
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3. I forgot my password! What do I do?
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4. The URL being monitored is wrong. How do I change it?
If you misspelled the domain, or you added the wrong one, you'll need to delete the domain that you have on record. This can be done from the Control Center by clicking on remove domain. Then from the Control Center, go to add domain. From there simply input the proper domain. You'll need to go through the payment process for each domain that you add.
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5. What kinds of URLs does UptimeAlarm.com support, and what is in development?
UptimeAlarm.com supports most standard HTTP URLs. This includes IP Addresses. UptimeAlarm.com also support a wide array of ports and services, such as IMAP, SNMP, POP, HTTPS, TELNET, DNS, FTP, and more...
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6. How do I change the email address to which errors are being sent?
From the Control Center select alert emails and input the any email addresses you wish to use. These email addresses can be for any email account, or any cell phone, text pager, PDA or any device cabable of receiving email. You can also choose to have the emails sent in a nice HTML (Webpage) format, or plain text.
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7. How do I add new email addresses for UptimeAlarm.com to send notifications to?
From the Control Center select alert emails and input the any email addresses you wish to use. These email addresses
can be for any email account, or any cell phone, text pager, PDA or any device cabable of receiving email. You can also choo
se to have the emails sent in a nice HTML (Webpage) format, or plain text.
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8. How can I add another URL to be monitored for me by UptimeAlarm.com?
From the Control Center select add domain. You will need to go through the payment process for each domain that you add.
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9. How do I change my login name?
You may not change your login name.
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10. I just received an error notification and I don't know what it means.
A detailed description of all the errors we report is available on our Error Codes page.
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11. I have a limited amount of bandwidth per month. How much is required?
Under normal circumstances, UptimeAlarm.com checks your Website once per hour, 24 hours a day. The check we do is a HEAD request, which means we only request INFORMATION on the page, not the page itself. We do not download images, multimedia content, or any other content from your Website. This means that UptimeAlarm.com's total bandwidth usage per month is very low.
To be more precise;
Our HEAD request is approximately 100 bytes (incoming).
Your server's response to our request will be approximately 300 bytes (outgoing).
100 bytes X 24 times a day X 30 days a month = 72,000 bytes of incoming traffic
300 bytes X 24 times a day X 30 days a month = 216,000 bytes of outgoing traffic
Given that the average size of a Web page (with no images) is 28k, Internetseer's monitoring traffic is equivalent to only serving about 10 pages per month.
Note: These number hold true only if your Website is up and operating correctly the entire month. If we detect problems with your site, we do multiple checks using GET requests, which will use additional bandwidth.
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12. Your checks are skewing my Website access logs. What can I do?
Under normal circumstances, UptimeAlarm.com checks your Website 24 times a day. That's a total of approximately 720 hits per month. Most people do not consider this a significant number of hits, considering that commercial Website receive tens if not hundreds of thousands of hits per month.
If you desire to exclude UptimeAlarm.com from your access logs, we use the user agent "UptimeAlarm.com". There should be documentation with your specific access reporting product that will instruct you how to exclude us from your logs.
Note: These number hold true only if your Website is up and operating correctly the entire month. If we detect problems with your site, we do multiple checks using GET requests, which will use additional bandwidth.
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13. How do I cancel my account?
Click here to cancel your account.
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